ACE Sameday Couriers are delighted to have won the Customer Service Excellence Award at this year’s DerbyshireLive Business Awards. As a company we firmly belief that the customers experience is the most important part of any transaction and always strive to make their interactions with us as pleasant as possible.
Leigh Timmis is the fastest man to cross Europe on a bike
We are one of the premier same day courier companies in the Midlands. We collect quickly and deliver safely. Twenty four hours a day, seven days a week. We have couriers available now in Derby, Birmingham, Nottingham, Loughborough and Mansfield ready to collect your documents, parcels or multi-pallet loads.
We are experts in meeting deadlines for time-critical deliveries.
We’ll have the vehicle you need, when you need it. Our fleet of more than 50 vehicles includes small vans, LWB and XLWB vans, Luton vans, 7.5 tonne and 18 tonne trucks.
We combine live GPS tracking technology with good, old fashioned customer service to give our clients peace of mind. And with proof of delivery emailed to you immediately, you’re always in the loop.
Call your nearest office to speak to one of our friendly operations team.
Our clients expect premium service levels and good communication is central to providing that. Knowing that your valuable consignment has been safely delivered to the right person is crucial which is why we email our customers with a signature as soon as delivery has been made.
We track deliveries every step of the way using GPS so we know exactly where your consignment is at any moment. Any member of our team can give you an accurate progress report or advise when you can expect delivery.
Our same day courier service is one of the quickest and safest ways of getting your goods to where they need to be. Travelling direct and non-stop from you to your client eliminates much of the risk from loss, theft or damage. For extra peace of mind you can security seal the vehicle to confirm the integrity of the load.
We put our clients at the heart of everything we do. Whether we’re providing nationwide, multi- logistics support or taking a confidential document across town, we make sure our same day courier service is the best it can be. We believe that dealing with ACE Sameday Couriers should always be easy. When you call us you will get straight through to an experienced and helpful member of our operations teams who will be able to answer your questions, update you on your delivery, give you a quote or simply offer advice about our services.Ten reasons to use ACE Sameday Couriers
Leigh Timmis record-breaking cyclist
“Achieving the ambitious target that we set for ourselves relied on a time-critical strategy. ACE Sameday Couriers went beyond their role as sponsors, becoming an intrinsic part of the operations team; preparing and executing a precise logistics plan that ensured that we could focus on delivering our greatest performance”.
Christine Boyle, Pierrepont Estates Management Ltd
Thank you for a prompt, efficient, friendly, and reliable service. The document has been delivered back here safe and sound. I would be happy to use your company again when needed.
Dan T, IT Purchasing Officer, An NHS Comissioning Support Unit
Hi Chris, I am just emailing with regards to one of your drivers that has just made a delivery to us. Regrettably I forgot to ask his name, but just wanted to say what an excellent service he provided us with. It was a very large delivery (9 pallets containing 227 boxes) of printers & trays from (our client). It’s not very easy where we are situated as we don’t have a forklift or access into the building with a pallet truck, so most drivers that turn up here are not too happy. I really couldn’t fault this guy though – he was fantastic, very pleasant & nothing was too much trouble.
Lisa Mcleod, Director of Operations, NBC Sports Group (Premier League)
Thank you so much Chris, we’ll definitely use you again in the future. Your service has been first class. Honestly we couldn’t have done it without you. Please say a massive thank you to everyone involved. Cheers, Lisa
Marie Townshend, BOHS
“Thank you for a prompt, efficient, friendly, and reliable service. The document has been delivered back here safe and sound. I would be happy to use your company again when needed.”